Motivate Others to Act: Use the Action-Benefit Statement to Inspire Results
We’ve talked about this before in previous blogs, but it’s worth saying again—there’s no more important idea for any presentation than showing your audience how their actions can bring them real benefits. Showing the connection between effort and outcome is key. People act when they see why it’s worth their time. Action-Benefit as a Navigation […]
Your Face Is Talking – What Is It Saying?
What is that look on your face? Are you aware of your facial expressions when people talk to you? Well, they certainly are, so it is smart to keep them under control.
Empower Your Team with Confident Training Facilitation
Ready to elevate your team’s performance? Discover how confident training facilitation and well-designed training and development programs can empower your employees, foster a culture of growth, and achieve remarkable results.
Unlocking Life Balance Strategies for a Healthier, Happier You
Discover simple life balance strategies that help you manage time, reduce stress, and boost happiness both at work and at home.
Unlock Your Potential: The Power of a Customer Service Audit
Exceptional customer service is key to loyalty and success. However, there are times when some organizations fail to see things from their customers’ perspective. One of the services that Improving Communications provides is a Customer Service Audit (CSA). This gives a clear and unbiased view of the customer experience. This helps businesses find areas to improve and take […]
Simple Ways to Promote Diversity and Inclusion Every Day
Simple strategies to promote diversity in the workplace and beyond. Things you can start today.
Email Etiquette
How you write effects how you are perceived. What is your level of email etiquette?
An Interview Guide to Having a Great Meeting
That’s why a good interview is so important. Make sure you find the right person, focus on things like how they communicate, how hard they work, how they take feedback, and how committed they are to their work.
Communication is a Process
When communicating, whether writing, presenting, or simply having a conversation, how you deliver your message makes a difference. Successful communication is when you are able to solve problems, provide new information, or persuade others to take action. During the communication process, there is a sender, receiver(s), and the message. A sender’s choices can create understanding or […]