4 Tips For Having A Good Conversation
Being able to communicate with people, and engaging in conversation is important in all walks of life. No matter the situation, having a likable, friendly presence will work in your favor. But sometimes, entering an interview, a new social setting, or a business meeting can be overwhelming or uncomfortable. But despite that, you can still […]
Recognizing The Value Of Vulnerability In Leadership Roles
When managers enter into leadership roles, they want to show strength. A trait that can be overlooked by strong leaders is vulnerability.
How To Use Eye Contact To Connect With Your Audience
Eye contact is an important tool of connection. In our daily interactions, we use direct eye contact to show we are listening, convey feelings, express our emotions, display interest, and communicate attraction. In front of an audience, eye contact is quite different. The conversation is primarily one-sided, which can be an uncomfortable scenario for some […]
How Introverts Can Deliver Exceptional Talks When Speaking in Public
The Perception Often, we think of great speakers as people who are personable, funny, and extroverted. Just because you might be introverted, doesn’t mean you can’t feel empowered when you deliver a speech. But it’s introverts who spend a great deal of time studying the material and thinking through the details beforehand. In this way, […]
Angry Customers: Steps Customer Service Can Take With Aggressive Calls
How to deal with Angry Customers: 3 steps Customer Service representatives can Take To Deal With aggressive calls. Frustration happens to everyone.
Why Strong Leaders Make Great Storytellers
Strong leaders are understanding but assertive, patient while being persistent, and open-minded enough to accept new ideas while focused enough to accomplish finite goals. Strong leaders are compelling, humble, problem solvers with great listening skills. One trait that might be overlooked as a leadership quality is the skill to tell a story. Strong leaders are […]