Next Date:August 18, 20269:00 am EDT - 5:00 pm EDT
Negotiating Skills ► Into Action transforms the way participants approach negotiations by emphasizing collaboration and problem-solving. Through practical exercises and interactive discussions, this course helps participants build the confidence and strategies needed to achieve mutually beneficial outcomes they can apply right away.
This dynamic, 8-hour, in-person workshop—led by an experienced instructor—is designed for groups of up to twenty participants. In addition to guided learning, attendees will take part in peer-driven activities that encourage feedback, reflection, and real-world application.
Outcomes – Participants will be able to:
Format—Negotiating Skills ► Into Action is an 8-hour class for up to 20 people.
Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.
Troy Pierce, Operations DirectorPierce Coach Line / www.piercecoachline.com