Professional Development Classes
April 14, 202610:00 am EDT - 2:00 pm EDT
May 5, 202610:00 am EDT - 2:00 pm EDT
May 13, 20261:00 pm EDT - 2:30 pm EDT
May 13, 20263:00 pm EDT - 5:00 pm EDT
Upcoming Public Classes
IN-PERSON: Advanced Presentation Skills
Next Date : June 23, 2026 9:00 am EDT - 5:00 pm EDT
Prepare & Deliver a Great PresentationElevate your presentation skills to new heights with our Advanced Presentation Skills class. This 8-hour, in-person, instructor-led workshop is designed for small groups of up to six people. The interactive session focuses on refining both delivery and content to create presentations that truly enga....
IN-PERSON: Business Grammar & Usage
Next Date : June 24, 2026 9:00 am EDT - 5:00 pm EDT
Be a better and more confident writer.Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 8-hour, in-person, instructor-led workshop is designed for groups of up to twenty people. In addition to instructo....
IN-PERSON: Behavioral Interviewing: Building a Consistent Framework and Process
Next Date : July 7, 2026 9:00 am EDT - 5:00 pm EDT
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations.Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....
IN-PERSON: Effective Business Writing
Next Date : July 14, 2026 9:00 am EDT - 5:00 pm EDT
Be a better and more confident writer.Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....
IN-PERSON: Improving Customer Service
Next Date : July 15, 2026 9:00 am EDT - 5:00 pm EDT
Learn to Improve the Service and Support You Offer Your CustomersCustomer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
IN-PERSON: Introduction to Public Speaking
Next Date : August 11, 2026 9:00 am EDT - 5:00 pm EDT
Make a difference in how you communicate with others.Learn to harness the power of spoken words to inspire and influence others. This class focuses on organizing ideas clearly and concisely, building confidence through practice, and developing the finesse needed to deliver impactful speeches. Participants will master essential skills for today's co....
IN-PERSON Leadership & Management Development
Next Date : August 12, 2026 9:00 am EDT - 5:00 pm EDT
Enhance effectiveness through clear communication and developing essential people skills to foster a high-performing team culture.Guiding Leaders to Set Direction and Create Something Great Through Clear Communications Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the orga....
IN-PERSON: Negotiating Skills ► Into Action
Next Date : August 18, 2026 9:00 am EDT - 5:00 pm EDT
Strengthens your ability to apply a collaborative, problem-solving approach to the negotiating process.Negotiating Skills ► Into Action transforms the way participants approach negotiations by emphasizing collaboration and problem-solving. Through practical exercises and interactive discussions, this course helps participants build the confidence and strategies needed to achieve mutually beneficial....
In-Person: Résumé Writing, Networking, & Interviewing Workshop
Next Date : August 25, 2026 9:00 am EDT - 5:00 pm EDT
Get the Notice of Employers and RecruitersReady to advance your career? This 8-hour, instructor-led, interactive workshop will help you refine your résumé, enhance your self-marketing messages, and practice interviewing skills to align with organizational goals and stand out to employers. Attendees Will Be Able To: Craft a compell....
ONLINE: Business Grammar & Usage
Next Date : September 16, 2026 10:00 am EDT - 2:00 pm EDT
Know the rules! Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 4-hour, virtual, instructor-led workshop is designed for groups of up to ten people. In addition to instructor-led content, participa....
Thank you so much again for the very engaging and informative course. The participants are still talking about how effective your Business Writing program is.
Christina Treadway, Manager of Global Management StrategiesThe Estée Lauder Companies