Upcoming Webinars & Public Classes
April 14, 202610:00 am EDT - 2:00 pm EDT
May 5, 202610:00 am EDT - 2:00 pm EDT
May 13, 20261:00 pm EDT - 2:30 pm EDT
May 13, 20263:00 pm EDT - 5:00 pm EDT
Upcoming Online Classes Communications Skills
ONLINE: Improving Customer Service
Next Date : September 30, 2026 10:00 am EDT - 2:00 pm EDT
Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations.This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find....
ONLINE: Introduction to Public Speaking
Next Date : October 6, 2026 10:00 am EDT - 2:00 pm EDT
Make a difference in how you communicate with others. Learn how to improve public speaking and use the power of the spoken word to move others.Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly, enabling participants to speak in a concise manner with conviction. Master skills that are necessary in today’s competitive business enviro....
ONLINE: Leadership & Management Development
Next Date : October 7, 2026 10:00 am EDT - 2:00 pm EDT
This class will provide attendees with the processes required to become more effective as leaders.Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....
ONLINE: Negotiating Skills ► Into Action
Next Date : April 14, 2026 10:00 am EDT - 2:00 pm EDT
Negotiating Skills ► Into Action equips participants with practical tools to approach negotiations through collaboration and problem-solving. This hands-on session helps participants strengthen their ability to engage productively, build trust, and create outcomes that benefit all parties involved....
ONLINE: Résumé Writing, Networking, & Interviewing Workshop
Next Date : May 5, 2026 10:00 am EDT - 2:00 pm EDT
Elevate your career with expert résumé tips, networking strategies, and interview skills. Stand out to employers and achieve your professional goals.Ready to advance your career? This 4-hour interactive virtual workshop will help you refine your résumé, enhance your self-marketing messages, and practice interviewing skills to align with organizational goals and stand out to employers. Attendees Will Be Able To: Craft a compel....
ONLINE: Email Etiquette
Next Date : May 13, 2026 1:00 pm EDT - 2:30 pm EDT
Front-line communication affects public perception of every company.The Email Etiquette Course is an interactive, instructor-led course designed to help professionals communicate more effectively and efficiently through email. This class is perfect for professionals looking to refine their email skills, whether they are new to professional email communication or ....
ONLINE: Workplace Professionalism (Harassment Learning Program)
Next Date : May 13, 2026 3:00 pm EDT - 5:00 pm EDT
ONLINE CLASS: Focuses on Harassment in the Workplace and how to address the problem.Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but hara....
Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants.
The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.
Heather Ragone, Training ManagerNetwork General